Privacy Policy

Effective Date: 7/8/2026

At Future Elevators, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or use our counselling and career guidance services.

1. Information We Collect

We may collect the following information:

Full Name
Email Address
Mobile Number
Date of Birth
Educational Information
Parent/Guardian Details (where applicable)
Information shared during counselling sessions
Responses to psychometric assessments
Appointment and communication history
Website usage information through cookies and analytics

2. How We Use Your Information

Your information is collected solely to provide better counselling and support services. We may use your information to:

Schedule counselling appointments
Provide career guidance and counselling services
Conduct psychometric assessments
Generate personalized assessment reports
Respond to your enquiries
Share educational resources and important updates
Improve our services and website experience
Maintain counselling records where required

We never sell your personal information to third parties.

3. Confidentiality

Confidentiality is one of our core values.

All information shared during counselling sessions is treated with the highest level of confidentiality and is only accessed by authorized professionals involved in providing our services.

Information may only be disclosed when:

Required by law
Necessary to prevent serious harm to an individual or others
You provide written consent for disclosure

4. Psychometric Assessments

Psychometric assessments are administered using scientifically validated tools to assist students in understanding their interests, aptitude, personality, and career preferences.

Assessment results are intended to support informed decision-making and should not be considered the sole basis for academic or career decisions.

5. Children's Privacy

Many of our services are designed for students under the age of 18.

Where required, parental or guardian consent may be obtained before collecting personal information or conducting counselling sessions and assessments.

6. Data Security

We implement appropriate administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to use commercially acceptable methods to safeguard your information, no online platform can guarantee absolute security.

7. Cookies

Our website may use cookies and similar technologies to:

Improve website functionality
Analyze website traffic
Enhance user experience
Remember user preferences

You may disable cookies through your browser settings, although some website features may not function properly.

8. Third-Party Services

Our website may use trusted third-party service providers for:

Appointment scheduling
Website analytics
Email communication
Secure payment processing (if applicable)

These providers only receive the information necessary to perform their services and are expected to maintain appropriate security and confidentiality standards.

9. Your Rights

You may request to:

Access your personal information
Update or correct your information
Request deletion of your personal data (subject to legal obligations)
Withdraw consent where applicable
Raise concerns regarding the use of your information

10. Changes to This Privacy Policy

Future Elevators reserves the right to update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.